MTNL DLT Registration Process: A Complete Guide
What is MTNL DLT?
MTNL (Mahanagar Telephone Nigam Limited) is a state-owned telecommunication service provider. They are operational in the metro cities of Mumbai and New Delhi. MTNL also provides services in Mauritius and Africa.
MTNL provides DLT services where enterprises can register themselves. DLT is a blockchain-based registration system that keeps track of all kinds of SMS sent by telemarketers in India.
You can find the registration process outlined below.
MTNL DLT registration process
Let’s dive into the MTNL DLT registration process.
Step 1: Visit the MTNL DLT portal
Visit https://www.ucc-mtnl.in/ and click on sign-up.
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Step 2: Decide who you want to register as
Here you can select “Enterprise” if you’re a company and wish to communicate with customers through SMS or voice.
Select “Telemarketer” if you’re a bulk SMS service provider.
For our example, we will select enterprise. You will receive a prompt to confirm your choice. Select “Yes”.
Step 3: Enter your ID number
In the next step you will be prompted for your ID. If this is your first registration with any DLT operator, Select “No” and enter your “Business PAN Number”.
However, if you have a prior registration and Entity ID, select “Yes” and enter your “Entity ID”.
Step 4: Set up your business account
Next from the drop-down, select “Business Type”. You can choose from Individual, Sole Proprietor, Partnership, Private Limited, and LLP.
If your business is not yet registered, you can select “Individual” as your business type.
Enter your “Name,” “Email ID,” “Password,” and “Mobile number” and click on continue.
Step 5: Enter OTP
For this step you need to access your phone. Enter the password you receive on the mobile phone number you provided earlier.
Once the system verifies your phone number, it will send an email verification link to your email ID. Open your mailbox and click on the link to confirm it.
Step 6: Log in to the MTNL DLT portal
Now that you are verified, enter your verified email ID to log in through the main screen. In this step, you will enter details about your business to complete the MTNL DLT registration process.
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Your business type will be auto-selected based on earlier input. Enter further details about your business:
- Select the business you are in from the drop-down.
- Enter your Business PAN number.
- Enter your Business name.
- Enter the name of your CEO, Director or Sole Proprietor. If you are in a Partnership, find one person responsible for the registration.
- Check the Proof of Entity document and verify your business address.
Click “Continue”
Step 7: Provide “proof of identity”
To complete the MTNL DLT registration provide proof that your business exists.
The “Proof of Identity” is your Business PAN card. If you have signed up for an Individual or Sole Proprietor “Business Type” earlier, your name and the name on the PAN card should be the same.
But if you signed up for Partnership, LLP, or Private Limited “Business Type,” the name on your PAN card should match the name of your business.
You can upload a jpeg, png, or pdf file with a minimum size of 2MB.
Step 8: Provide “proof of address”
Finally, the last step in the registration process- providing proof of address.
You can choose from your Passport, Voter ID, and Driver’s License to provide an address. Then, click on “Continue”.
Moving further with the MTNL DLT registration, you will see a prompt to enter your telemarketer details and pay a fee.
A telemarketer is an individual or a company that collects SMS/voice traffic from enterprises. These people have direct connections with telecom operators.
Contact your telemarketer for these details and enter them. Once you confirm the payment, your account will be created.
Once your details are verified by the registrar, you can start creating your campaigns.
Points to remember
- If you are pre-registered with a DLT operator, you do not need to create a new account with MTNL from scratch.
- In case your account is not approved within the stipulated time, an email will tell you the problem.
- If you fail to address the issue within 15 days, your account gets permanently deleted. Now you will create a new account for use.
Now that your MTNL DLT registration is complete, let’s look at how you can create Headers/Sender IDs.
MTNL Header/SenderID registration process
A Header or Sender ID is a string of characters that identifies the sender on your phone. It is vital to get your Header/Sender ID registered before you can send any bulk SMS.
After logging in to the MTNL DLT portal and verifying via OTP, navigate to “SMS Headers” under the “Headers” tab.
Step 3: Add header details
Select “Other” if you wish to register service or transactional headers. Select “Promotional” for promotional SMS headers.
- Select Promotional headers when sending promotional messages to a non-existing customer base.
- Select Service headers when you need to provide information like OTPs, order alerts and updates to existing customers.
- Select Transactional Headers if you are a financial institution sending information to your customers.
Enter your desired six characters and a short explanation. Then click “Submit for Approval”.
Headers are composed of six characters which can be numeric, alpha, or alphanumeric. Special characters such as #, %, $, &, etc., and blank spaces are unacceptable in the string.
The system will check the availability of your header string. If unavailable, it will ask you to recreate the string. Once you create a header, you own it until you surrender it. But your registration can be reset if you do not use it for 90 days.
If this happens, your header will return to a general header pool and become available to others.
Step 4: Pending for approval
Next in the MTNL DLT header registration, you will see a screen where you can see your request “Pending” for approval.
Step 5: View details
You can view the details of any Header by clicking on the “Sender ID”.
Step 6: Check status
Once you receive approval, the Status will reflect the change. At this point, you can delete any “Approved” headers you don’t need. Note that you can not delete headers that are pending approval.
Step 7: Edit headers
Select
“All” in the Search bar to view all your headers. You will be able to
see “Disapproved” headers also. You can “Edit” these headers and
re-submit them to get them approved.
Points to remember
- MTNL headers are non-transferable.
- Headers containing alphabets are case-sensitive.
- There is no restriction on the number of registered headers per business.
Now that you understand the MTNL DLT registration and the MTNL DLT header registration, let’s dive into the content template registration.
The process follows the same pattern as the former two. Here is what you need to do.
MTNL DLT content template registration process
Content Templates are your messages registered under a header/sender ID. They are the actual text of your bulk SMS approved by a DLT before you can send it out to your customers.
After logging in to the MTNL DLT portal and verifying via OTP, select ” Content Templates” under the “Templates” tab.
Step 2: Click “add” to add a new template
Step 3: Add your content details
You can choose from “Promotional,” “Transactional,” and “Service” messages. Here we will register a template for a promotional message.
- Select the “Category”. In the example, it is set to education. You can set it to your preferred category. If you do not find your category listed, select “Other”.
- Add your previously created “Header” in the following box.
- Add your consent template. To send a promotional SMS, you need to have your customer’s consent. Therefore, right after the MTNL DLT registration, you will need to create a consent template. However, if you are sending a “Service” SMS, you do not need to add this.
- Add your “Template Name”. This name is for your reference only.
- Select the “Template Message Type”. Since you want your message to be an SMS, select “Text” as your default option.
- Type out your message in the “Template Message box”. Make sure you stay within the variable guideline mentioned. You will also be able to view the complete length of your message.
- Hit “Save”.
Step 4: Pending for approval
On the dashboard you can find your template “Pending” approval.
Step 5: View details
To view the content template for your MTNL DLT registration, click on the “Template ID”. A pop-up will appear, showing you the details.
Step 6: Check status
As you get approval for your content, your template ID status will turn blue, stating “Approved”.
Getting your content template approved takes between 24 and 48 hours.
This completes the entire MTNL DLT registration process. You will now be able to send SMS to your customers.
Points to remember
- You can create as many content templates as you want after registering yourself with MTNL DLT.
- Once you register a template, you can change only the variable part of it.
- You can use a content template with multiple headers.
- You can use languages that support Unicode functionality when creating your content template.
Want to get your campaign off the ground?
All you need to do is follow the guide above, wait for the approvals and boom. You are on your way to sending your first bulk SMS.
Furthermore, if you get stuck during the MTNL DLT registration, contact our team for help.
