Revolutionize Your Business Communication with WhatsApp Business API
The Whatsapp business API allows businesses to reach their clients all around the world in a quick, safe, and dependable manner. With WhatsApp Business API, you can generate more and faster revenue. WhatsApp has a message open rate of 98% and a click-through rate of 45-80%, making it the finest platform for reaching clients where they currently are! WhatsApp Business API was developed by WhatsApp to assist mid-large enterprises in communicating with their leads, users, and customers on WhatsApp at scale! It's the official technique to increase your Whatsapp user engagement and develop your business. There will be no more number blocks!
- Over 1.5 billion active user
- Customers are using WhatsApp more frequently these days
- 90% of communications are read within 30 seconds after being delivered.
- End-to-end encryption and ad-free experience
- Services are available across over 180 countries.
Key Features Of WhatsApp Business API
Profiles that have been verified: Businesses may create a verified business profile with a WhatsApp green tick, corporate logo, descriptions, contact information, and so on. Instill consumer trust by prioritising security.
Proactive alerts: Address numerous consumer touchpoints by delivering purchase, account update, and reminder messages.
Extensive media: Share media-rich texts that include audio files, video files, documents, photographs, a location, a CTA button, and other elements.
Contextual promotional offers: Use WhatsApp promotional messages to engage your opted-in consumers and promote conversions and client retention.
Interactive Messaging: Add reply buttons and list choices to your WhatsApp conversations to allow consumers to buy stuff, return items, and raise complaints, among other things.
Send Creative Notifications
- Create one-time campaigns to promote a new product or service, or recurrent campaigns to keep your consumers engaged on an ongoing basis.
- Send consumers personalised messaging campaigns that incorporate photographs, videos, PDFs, and links. With a simple tap, the WhatsApp API enables CTAs such as rapid answers, clickable links, and claim offers.
- Send a tailored message to your consumers whenever they are ready to buy from you!
- Using enterprise-specific branding, personalise communications.
Broadcast Promotional Messages (Officially)
- WhatsApp just enabled businesses to use the WhatsApp Business API to broadcast and automate promotional messages.
- You may now send exciting offers, discount coupon codes, and holiday greetings without having your phone number blacklisted!
- By enabling this option and allowing your consumers to chat with your support team directly from your website, you may convert your website traffic into purchases.
- Increase conversions by impressing new consumers with tailored recommendations..
Notify Relevant Updates
- Increase client engagement by automatically sending important transactional communications to them.
- Proactively send orders, shipments, returns, reimbursements, and other messages to certain user groups.
- Create tailored and automated procedures to successfully handle a large number of client encounters.
- Use WhatsApp chatbots to minimise agent workload and automate help desk functions such as feedback surveys, appointment scheduling, and FAQs.
Exceed Customer Expectations With Verified WhatsApp API
- Increase client retention by engaging in two-way real-time interactions with them.
- WhatsApp API offers your consumers a live talking experience and answers their questions on the go.
- With 24-hour availability, you won't miss any leads.
Improve Customer Engagement
- Engage with clients on a frequent basis by using automated communications. This might involve emailing notifications about new products or services, special discounts, or event reminders.
- Use focused campaigns to provide targeted communications to certain groups of clients. This might include delivering coupons or discounts to members of a loyalty programme, as well as holding a contest or promotion.
- Rich media messages may be used to add a visual aspect to your messages. Sending photographs, movies, or even GIFs might be included.
Why WhatsApp Business API?
Simplify Customer Communication
Communicate directly with your consumers in a straightforward and effective manner. The WhatsApp API includes all of the tools you need to set up and manage your WhatsApp accounts, as well as send and receive messages from consumers. The WhatsApp Corporate API is simple to use and adaptable to any business operation.
59% of customers want to utilise texting to make purchases
71% want firms to engage with them in real time.
60% of customers think the most challenging aspect of a service encounter is the extended wait time.
Automate Customer Support
First, integrate the WhatsApp Business API to send messages to clients automatically, track message delivery, and receive real-time notifications when consumers respond.
Second, you may construct a customer assistance chatbot using the WhatsApp Business API. This may be used to respond to commonly asked questions, assist consumers with troubleshooting, and even give recommendations.
Third, you may track customer support interactions using the WhatsApp Business API. This might help you discover problem areas for consumers and make adjustments to your process to improve the customer experience.
Get WhatsApp API In As Easy As 3 Steps
Step 1
Register your profile while purchasing an API package
Step 2
Your profile will be approved in 14 business days
Step 3
Start sending messages once the profile is approved
Grow Your Business Using WhatsApp Business API
Reach any location
With template support, you may deliver messages and assistance in many languages.
Concerns about user safety
Allow the user complete control by allowing him to opt-in following a certain occurrence.
Simple Onboarding
We provide faster onboarding and more secure transactions, as well as seamless customer care assistance for your transactions.
Monitor Real-Time Insights
Gain access to your campaign's status and ROI, which will assist you in efficiently planning your future campaign.
Templates for Interactive Messages
WhatsApp Business presently has two types of interactive message templates, each with predefined 'Call-to-action' buttons and 'Quick reply choices'. It allows you to track comments and respond accordingly.
FAQ’s
What is WhatsApp Business API?
WhatsApp has currently three products in marketPeer to Peer end user application that is generally downloadable from the Playstore or the app store. This form of application is meant for individual end users. WhatsApp Business- This again is available on Play store and Appstore and it enables some limited amount of functionality for Business’s like some standard automated responses and publishing of catalogue through Facebook integration. This form of application is suitable for small business who have limited users and can handle those queries individually. WhatsApp Business API – This is a formal business version of WhatsApp. To get this a business has to undergo an approval process with Facebook. Once authorised, the company will receive an API that it can use to link with its backend systems such as CRM/ERP/Marketing/Website and deliver automatic messages to users depending on their interactions with the company.
How can I integrate WhatsApp API in my website?
We will provide you with a set of APIs to integrate with your website after you subscribe to our plans and your WhatsApp Business API account is approved through your Facebook Business Manager ID page. These are basic APIs that may be integrated by your developer; if technical support is necessary,
Why Do I need WhatsApp Business Automation
COVID19 has an impact on several levels all across the world. Customers will increasingly request app-free and contact-free means of connecting with your company.
Can I integrate WhatsApp into my app?
Yes, you can integrate WhatsApp Business API notifications into your app using Open APIs and chatbot hooks. We also provide chatbot development services and can construct and host your chatbot independently. In order to integrate, your engineers will need to exchange hooks and API calls. Choose from our subscription plans on the WhatsApp API for Business page and begin sending messages.
Is there an API for WhatsApp?
Yes, open APIs for WhatsApp are accessible, and they are supplied once your organisation is accepted by WhatsApp using your Facebook Business Manager ID. Log in to the Facebook Business Manager account for your organisation. Navigate to Business Settings. Your Business Manager ID number may be found underneath Business Manager Info.
Need Customer Support What can I do?
Our flexible professionals will answer your problem instantly and will assist you in coordinating with WhatsApp as needed.
What is the difference between WhatsApp business and WhatsApp business API?
WhatsApp Business is a downloadable solution that is ideal for small businesses who want to provide shop information and typical responses to customers. It also permits catalogue publishing through Facebook. WhatsApp Business API is appropriate for big and medium-sized businesses that want to deliver a range of messages to their clients depending on the sort of engagement that is taking place. The organisation will receive an API in this product that they can use to link with their back end systems and even for chat-based e-commerce and payments.
Who are top providers of Whatsapp Business Automation?
This is a new and developing industry; many major firms are aiming to provide WhatsApp enablement services, but only a few have the capacity to plan and implement the whole process. digital gyan india outperforms the competition in three ways. 1. Understanding of clients' business and service requirements. 2. Develop unique WhatsApp Business API-based solutions and drive client interaction through a combination of SMS, voice, social media, and emails. 3. Providing enticing value through competitive price and extensive assistance.
Is Digital Gyan India a approved Whatsapp partner ?
WhatsApp has assigned certain organisations in each nation to serve as distribution centres in order to expand market penetration. Digital Gyan India collaborates with a number of such recognised businesses. However, taking services directly from an approved vendor is not required; just rights for enabling must be channelled through an approved partner, and this will be maintained end to end by Digital Gyan India.
Is Digital Gyan India an approved Whatsapp partner ?
WhatsApp has assigned certain organisations in each nation to serve as distribution centres in order to expand market penetration. Digital Gyan India collaborates with a number of such recognised businesses. However, taking services directly from an approved vendor is not required; just rights for enabling must be channelled through an approved partner, and this will be maintained end to end by Digital Gyan India.
Will WhatsApp Allow me to push marketing campaigns ?
Push campaigns are not permitted on WhatsApp Business API because it is primarily a chat channel. However, an intelligent customer journey may be created to allow consumers to share useful information with them.
Can I do e-commerce on WhatsApp ?
Intelligent chat flows may be created so that clients receive personalised links to make payments. Every month, WhatsApp introduces new features to enable a broader commercial usage of their platform.
Can I send Pictures, Videos, PDF? Is my data Safe ?
Yes, you can submit rich media assets as long as they are part of an approved route. These will be provided as attachments to the mails and should contain pertinent information about the debate. Absolutely, WhatsApp message data is protected by HTTPS standards; for chatbot data, you may request a more customised design to improve data security.
How can I get WhatsApp API for Business?
Obtaining WhatsApp API is a simple task these days. When you contact us, one of our representatives will walk you through an approval procedure that will be done through your Facebook Business Manager ID page. You will require a phone number that has never been used on Whatsapp before. The setup period is around 7-14 days. Our staff will also assist and advise you on how to construct your messages and templates for speedier approval. We will also assist you in purchasing a package to meet your message needs.
